Herc Rentals
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Terms and Conditions

TERMS AND CONDITIONS

Last Updated: July 2026

Welcome to Herc Rentals (referred to as “we,” “us,” “our,” or “Herc Rentals LLC”). By accessing our website (gohercrentals.com), inquiring about our rental listings, submitting a booking request, or requesting a physical property tour, you (referred to as “the Guest,” “the Client,” “you,” or “your”) agree to comply with and be bound by the following Terms and Conditions.

Please read these terms carefully before utilizing our services. If you do not agree with any part of these terms, you must not use our website or services.

1. Description of Services

Herc Rentals specializes exclusively in flexible, professionally managed residential rentals across US. We offer:

  • Short-Term / Vacation Rentals: Accommodation bookings spanning nights or weeks.
  • Long-Term / Extended Stays: Fully furnished monthly rentals tailored for remote workers, seasonal stays, and relocations.

PLEASE NOTE: Herc Rentals is a rental and accommodation management platform. We do not facilitate, advise on, or assist with the purchase or sale of real estate.

2. Rental Request & Availability Policies

  • Real-Time Occupancy: All booking requests are subject to real-time property availability and strict occupancy limits. Occupied rental units cannot be accessed, toured, or reserved for move-in until the active reservation or tenancy has officially ended.
  • No Overlapping Bookings: To maintain our rigorous cleaning and maintenance standards, reservations cannot overlap. Every property undergoes professional cleaning, a safety inspection, and a smart lock reset prior to guest check-in.

3. Travel Arrangements & Property Tour Deposits

We understand that long-term renters or extended-stay guests may wish to view properties in person prior to final lease execution or booking confirmation.

CRITICAL REQUIREMENT:

Because our rental units are geographically dispersed across US and heavily booked, Herc Rentals requires a commitment deposit (the “Tour Deposit”) to coordinate travel arrangements, secure agent itineraries, or arrange access for physical property tours.

  • Deposit Payment: No physical property viewings will be scheduled, and no travel/agent logistics will be finalized, until the Tour Deposit has been received in cleared funds.
  • Credit Toward Rental: Upon the successful execution of a long-term lease or short-term booking confirmation through Herc Rentals, this deposit may be applied as a credit toward your first month’s rent, security deposit, or booking balance.
  • Non-Refundability: Unless explicitly stated otherwise in writing, the Tour Deposit is non-refundable once staff resources are deployed or travel/access arrangements are secured, to offset administrative overhead and scheduling logistics.
  • Rescheduling: If you must reschedule a planned property tour, you must notify us in writing at least [7] days prior to the tour date. Failure to do so will result in the forfeiture of the deposit.

4. Listing Accuracy & Disclaimers

  • Informational Purposes: All property descriptions, monthly/nightly pricing, photos, and listed amenities on gohercrentals.com are provided for informational and marketing purposes.
  • Independent Verification: While we make every effort to keep listings up-to-date, pricing and availability are subject to change without notice until a rental agreement is officially signed and payment is processed.

5. Limitation of Liability

  • Travel Risks: Herc Rentals coordinates property tours and guest arrivals solely as a facilitator. We are not liable for travel delays, flight cancellations, vehicle damage, personal injury, illness, or acts of God occurring while traveling to or participating in a property tour.
  • Rental Occupancy: Herc Rentals is not liable for minor differences in property decor, temporary utility outages (e.g., internet, electricity, water) handled by local utility providers, or adjacent neighborhood noise during a guest’s stay.

6. Intellectual Property

All content on gohercrentals.com—including text, layout designs, logos, digital images, and property media—is the exclusive property of Herc Rentals or its content providers and is protected by United States and international copyright laws. Unauthorized reproduction or distribution is strictly prohibited.

7. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action, dispute, or proceeding arising out of these terms or our rental services shall be brought exclusively in the state or federal courts located in California.

8. Modifications to Terms

Herc Rentals reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. The “Last Updated” date at the top of this page will reflect the most recent revision. Your continued use of our platform or booking services constitutes your explicit acceptance of the updated terms.

9. Contact Us

If you have any questions regarding these Terms, or to submit a deposit for an upcoming property rental tour, please contact us directly:

  • Email: info@gohercrentals.com
  • Phone: +1 (424) 600-4854
  • Address: 917 N Orange Grove Ave 2, West Hollywood, CA 90046-7238, USA

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